Terms of use & Privacy Policy

Terms and conditions of use

Introduction

The use of the website https://www.docandu.com (hereinafter the “Website”) by the visitor/user (hereinafter the “User”) implies his/her unconditional agreement with the present terms of use, applicable to all content, pages, graphics, images, photographs and files included therein. The User is therefore required to read these terms before using the Website and if he/she does not agree with their content, he/she must abstain from using the Website. The User is advised to check these terms periodically for amendments. The continuing use of the Website, even after any amendments have been affected, implies the unconditional acceptance of these terms by the User.

By accepting the present terms, the User declares that he/she is aged eighteen (18) or over. If the User’s age is less than eighteen (18) years but more than thirteen (13), he/she is entitled to use the services of the Website solely under the supervision of a parent or other person with parental responsibility. In any other case, the Owner is not responsible for this use. Use of this site implies agreement with the present terms of use.

1. Copyright

The entire content of this Website, including but not limited to texts, graphics, photographs, sounds, charts, illustrations, artwork, music, videos and computer code (hereinafter the “Content”), is the intellectual property of the company DOCANDU LTD (hereinafter the “Owner”) and/or companies of the group to which it belongs, unless otherwise specified, and is governed by national, European Union, and international copyright law.

The logos, names, brands, marks and trademarks (for goods and services) appearing on the Website, belong to the Owner, and/or companies of the group to which it belongs, and/or to persons mentioned as the owners of those rights on the Website, and are protected under the existing legislation on industrial and intellectual property. Other products or services mentioned on the Website and bearing third party marks are their own intellectual and industrial property and therefore such third parties bear the corresponding responsibility.

2. License Agreement

The Owner encourages the private use of the Website’s Content for personal and corporate access to information, and the use for educational or research purposes. It is strictly prohibited to store, reproduce, republish, transmit or distribute any part of the Content of the Website for commercial purposes or any other use that is not covered in the above paragraph. The storage, reproduction, republication, transmission or distribution of registered trademarks and trademarks of partner organizations appearing on the Website, is strictly prohibited.

3. Disclaimers and Internet Liability Limitations

The Owner of the Website takes every necessary step to ensure that all Content and the information displayed on the Website are characterized by accuracy, clarity, completeness, timeliness and availability.

The content of the Website is “as is” and the Owner does not provide any warranty, express or implied, as to the completeness, correctness, timeliness, commerciality, non-infringement or appropriateness of this content for any use, application or purpose.

Under no circumstances, does the Owner guarantee and can therefore not be held anyhow liable, including negligence, for any kind of damage caused to the User from using the Website, which the User makes on his/her own the initiative and with knowledge of these terms. Furthermore, the Owner assumes no responsibility for any possible damage restoration (positive damage or incurred loss) for Users of our Website or third parties on grounds related to the availability, the use of the Website, any failure of the Website to provide information or any unauthorized third-party interventions to information available through the Website. Every possible effort is made for the smooth operation of the network, but in no case does the Owner guarantee that the operation of the Website or the servers will be uninterrupted or error-free, free of viruses and malicious third-party software, whether this pertains to the Owner’s Website, or to any other third website or server through which the Content is transmitted.

When the User sends information to the Website by completing the relevant online forms or sending an e-mail, the information must be provided correctly and accurately. The information provided is considered confidential and is transferred only to the person directly concerned and to the competent authority or authorities in case such use is inconsistent with the present and the applicable legislation in general.

It is also forbidden for the User to create false accounts and to collect and store personal data of other Users in any way. The Owner of the Website reserves the right to seek compensation for any damage caused by the breach of the above prohibitions by the User and to proceed with any relevant legal action, procedure and legal corrective extrajudicial or judicial measures aimed at preventing a violation of the present terms.

No statement or post on the Website can be understood as constituting medical practice or medical care. In case the User relies on any of the information provided by the Website, he does so solely on his own responsibility. The information and presentations that may be provided on the Website express the personal opinions of their authors, are of exclusively informative and advisory nature and cannot substitute the diagnosis – treatment, clinical examination and advice of qualified medical practitioners.

The User should not rely on the information provided herein as a substitute for medical advice and treatment, nor do they in any way replace professional medical advice, examination, diagnosis and treatment. The User should not be neglected, avoided or delayed in making a medical contribution from a professional medical practitioner due to some information he may have read on the Website. Do not use the Website for emergency medical needs. If you have a medical emergency, call the local Emergency Telephone Number and/or contact your doctor immediately. The Owner retains the right to modify the Website’s Content or services, as well as the terms of use, any time it deems necessary and with no prior warning, via a simple announcement on the Web

4. Hyperlinks/links/advertisements

The creation of a hyperlink to the Website’s web pages is permissible as long as it is not used to mislead the consumer or cause damage to the image of the Owner or to the companies of the group to which it belongs and provided

It does not present the contents of the Website as part of another website (such as framing techniques). In addition, the use of the Owner’s logos and the logos of the group of companies to which it belongs, as posted on the Website https://docandu.com, is not permitted for the creation of a hyperlink to this Website without an explicit and written permission of the Owner. The Website may contain advertisements from the Owner or third-party enterprises, as well as other material with promotional content, purpose, and character.

In the case of third-party advertisements, the Website Owner does not control the content of these advertisements and is therefore not liable towards the Users for the content of these advertisements in respect of any illegal acts or omissions, inaccuracies or inability to comply with laws and regulations of any country or the European Union in relation to the content of these advertisements. This liability lies solely with advertisers, sponsors and/or creators of the displayed promotional material.

The Website provides access to third party websites through appropriate links. These links are intended solely for the convenience of Users of the Site, and the websites to which they refer are subject to the respective terms of use of these websites. The existence of the links is not a sign of approval or acceptance of the content of the respective websites by the Owner, who does not bear any responsibility for their content nor about the privacy practices or the accuracy of the materials therein. The Owner has no control over web pages owned by third parties or their content, which are accessed or made available through this Website and as a result the Owner does not support, finance, advise or otherwise accept any responsibility for these web pages or their content. If the User decides to use any of the third-party websites through the links of the Website, he/she understands that he/she does so on his/her own responsibility.

Privacy policy

Welcome to the website https://www.docandu.com.

This website is controlled by Docandu Ltd (“Docandu” or “we”). This website privacy policy (the “Privacy Policy”) describes how we collect, use, transfer and disclose information relating to you (“Personal Information”) that we may obtain through this website. We process your Personal Information in compliance with the privacy and data protection laws in force in the European Economic Area and Switzerland.

1. Collection and Use of Personal Information

We process Personal Information for various purposes:

To provide a service requested by you When you order products online we collect your identity, contact details, shipping information, payment information and other information necessary to execute the transaction. You can also create an account on our website to facilitate interactions with us.
To meet our business needs You can visit this website without revealing much information about yourself. However, our servers automatically log technical data about visitors in order to render our website, for purposes of security, and for use in the analysis of the performance of our website. The Personal Information we collect is also used by us for internal purposes such as improving our products and promotions, managing customer accounts, learning about our customers’ needs and contacting customers for research and informational purposes. Finally, we may use your Personal Information in the context of a corporate transaction and to protect our rights or property, to enforce our terms of use and legal notices and for the establishment, exercise and defence of legal claims.
To meet our legal obligations We process your Personal Information meet tax, accounting and other legal obligations, for example, in the context of commercial transactions. In addition, we process your Personal Information when required by law or compelled by court order or other binding decision.
With your consent In some circumstances, we may seek your consent for the collection and use of your Personal Information. This will be the case, for example, for the use of certain cookies, for the use of your e-mail address or mobile phone number for advertising purposes, or when you subscribe to certain services (e.g., a regular newsletter). You will always have the possibility of withdrawing this consent. In addition, you may voluntarily provide Personal Information including, where applicable, your name, contact information (phone number, email address and address), date of birth, job title, friend and family member names and contact information, hobbies, areas of interest, professional affiliations, brand and product preferences, source of referrals. To the extent you provide information about friends and family members, you agree to provide such individuals with this Privacy Policy and to obtain their consent to provide the information. If you are under 16, you shall not provide us with Personal Information without first obtaining a parent’s or guardian’s consent or authorization. We will not use or share your Personal Information for purposes unrelated to those described in this Privacy Policy without first notifying you and, where required, offering you a choice as to whether or not we may use your Personal Information in this different manner.

2. Sharing Information

We may share your Personal Information for the purposes mentioned above with: 

other entities of the Docandu group of companies; 
services providers in connection with the operation of this website and our company, including website hosting, the provision of technology-related services, payment processing and authorization, and promotional material distribution; 
public authorities, government regulators or other law enforcement officials and the courts, as required or permitted by law or when compelled by a binding order; and 
other third parties in connection with a corporate restructuring, sale or assignment of assets, merger, or divestiture of Docandu or any of our subsidiaries or affiliated companies. When sharing your Personal Information with entities located in countries outside the EEA or Switzerland that do not provide for an equivalent level of data protection, we will put in place contractual guarantees in accordance with applicable data protection law. You can use the contact information below to request more information.

3. Data Security

We maintain appropriate technical, physical and organizational measures to protect Personal Information against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access. Unfortunately, no information security system can be 100% secure. As a result, although we strive to protect your Personal Information, we cannot ensure or warrant the security of the Personal Information against unpredictable loss or unauthorized access.

4. Your Rights

Subject to restrictions under applicable law, you have the right to request from us access, rectification, erasure, restriction and discontinuance of processing, and portability of your Personal Information and not to be subject to automated individual decision-making. Such requests can be addressed to the contact information below.

5. Data Integrity

We take reasonable steps to ensure that the Personal Information we collect is relevant for the purposes for which it is to be used and that the Personal Information is reliable for its intended use and is accurate, complete and current. However, in some cases we must rely on individual users to provide and maintain accurate Personal Information. You are responsible for making sure that your information is up-to-date and accurate when you provide it to us and where our services offer you the tools to maintain your information.

6. Retention of Personal Information

We will only retain Personal Information for as long as we are required to do so by applicable law(s), or for as long as necessary for the purpose(s) for which it is processed. We will delete Personal Information when it is no longer needed and, in any case, upon expiration of the maximum storage term set forth in applicable law.

7. Changes to This Privacy Policy

If we make any material changes to this Privacy Policy, we will post a revised link on the home page of the website that indicates “Revised Privacy Policy” or a comparable notification about the changes. You should check this website periodically to see if any recent changes to this Privacy Policy have been made. You can also tell if this Privacy Policy has changed recently by reviewing the Effective Date posted at the beginning of this Privacy Policy.

8. Links to Other Internet Websites

The privacy practices set forth in this Privacy Policy are for this website and other specified activities only. Other websites hosted by third parties may have different practices. If you link to or otherwise visit any other websites managed by third parties, please review the privacy policies posted on those websites. We have no control over those websites and are not responsible or liable for the policies and practices followed by third parties.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at privacy@docandu.com. If you have any concerns or complaints about our use of your Personal Information, you can contact our Data Protection Officer at privacy@docandu.com. If you think that your complaint has not been adequately addressed, you may have a right to lodge a complaint with the Supervisory Authority for privacy in your country.